Thank you for purchasing your sex toys from Primal Pleasure!
Return and Refund Policy: At Primal Pleasure, we understand that sometimes circumstances may require a return or refund. Please review our policy below:
1. *Eligibility for Returns:* We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Since these are sex toys any item that is returned opened will NOT be eligible for return. Please make your selection carefully.
Please Note: There is NO restocking fee on returned items
2. *Initiating a Return:* To initiate a return, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com with your order number and the reason for the return. Our team will guide you through the process.
3. *Return Shipping:* Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item. Primal Pleasure is not responsible for items lost or damaged during return transit.
4. *Refund Process:* Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 14 business days.
5. *Non-Returnable Items:* For hygiene and safety reasons, we CANNOT accept opened or used items.
6. *Exchanges:* We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions on how to proceed.
8. *Cancellations:* We ship within one working day so ... Once an order is processed, cancellations may not be possible. Please review your order carefully before confirming.
9. *Contact Us:* If you have any questions or concerns regarding returns or refunds, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com . By shopping with Primal Pleasure, you agree to the terms outlined in this Return and Refund Policy. We appreciate your understanding and cooperation. Thank you for choosing Primal Pleasure for your adult product needs.
Sliquid Oceanics is the newest addition to the Organics family of products, and takes the infusion of organic botanicals to a whole new level with the addition of extracts of the sea. Carrageenan offers the benefit of being one of the mosts effective lubricants found in nature, and has been shown in lab tests to help prevent the spread of HPV (Genital Warts), which is one of the most common STD's. Wakame is a red algae often used for it's anti-wrinkle & skin revitalizing properties, as well as being a natural source of Vitamins A, B, C and E. Nori is a green algae, and is an effictive natural moisturizer, as well as being a great source of B Vitamins (Folic Acid) and minerals, including Zinc, Iodine, Iron & Copper.
Offering women a healthier choice, this glycerine and paraben free organic lubricant has been blended with certified organic botanical extracts that heal and support the body. Aloe Vera and Alfalfa are a natural skin soothers. Vitamin E is well known for it's healing properties, and Green Tea & Hibiscus are well documented for thier envigorating & skin elasticity properties. Flax is an organic source of Omega-3 fatty acids, and Sunflower Seed is rich source of amino acids and minerals.
