Privacy & Security

At Primal Pleasure , we are committed to ensuring the privacy and security of our customers’ personal information. Please review our Privacy and Security Policy to understand how we collect, use, and protect the data you provide.

1. Information Collection: We collect personal information, such as name, address, and email, during the checkout process for order fulfillment. Additionally, we may gather non-personal information like browser type and IP address for website optimization.

2. Secure Transactions: All transactions are processed securely using industry-standard encryption to protect your financial information. We do not store credit card details on our servers.

3. Discreet Packaging: To prioritize your privacy, all orders are shipped in plain and discreet packaging without explicit branding. The package’s exterior reveals no indication of its contents.

4. Confidentiality: Your personal information is kept confidential and is not shared, sold, or rented to third parties without your explicit consent, except as required by law.

5. Email Communication: We may send occasional emails related to order updates, promotions, or newsletters. You can opt-out of these communications at any time by following the instructions provided in the emails.

6. Cookies: Our website uses cookies to enhance user experience and track website traffic. You can manage cookie preferences through your browser settings.

7. Data Security: We employ industry-standard security measures to protect your personal information. This includes firewalls, secure socket layer (SSL) technology, and regular security audits.

8. Legal Compliance: We comply with all applicable laws and regulations regarding the collection, use, and protection of customer data, especially those related to adult products.

9. Changes to Policy: We reserve the right to update and modify our Privacy and Security Policy. Any changes will be posted on our website, and we recommend reviewing this policy periodically.

By using Primal Pleasure, you agree to the terms outlined in this Privacy and Security Policy. If you have any questions or concerns, please contact our customer support team at primalpleasure@bdsm-gear.com