Thank you for purchasing your sex toys from Primal Pleasure!
Return and Refund Policy: At Primal Pleasure, we understand that sometimes circumstances may require a return or refund. Please review our policy below:
1. *Eligibility for Returns:* We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Since these are sex toys any item that is returned opened will NOT be eligible for return. Please make your selection carefully.
Please Note: There is NO restocking fee on returned items
2. *Initiating a Return:* To initiate a return, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com with your order number and the reason for the return. Our team will guide you through the process.
3. *Return Shipping:* Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item. Primal Pleasure is not responsible for items lost or damaged during return transit.
4. *Refund Process:* Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 14 business days.
5. *Non-Returnable Items:* For hygiene and safety reasons, we CANNOT accept opened or used items.
6. *Exchanges:* We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions on how to proceed.
8. *Cancellations:* We ship within one working day so ... Once an order is processed, cancellations may not be possible. Please review your order carefully before confirming.
9. *Contact Us:* If you have any questions or concerns regarding returns or refunds, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com . By shopping with Primal Pleasure, you agree to the terms outlined in this Return and Refund Policy. We appreciate your understanding and cooperation. Thank you for choosing Primal Pleasure for your adult product needs.
For whenever and wherever the mood takes you! Convenient and discreet, Skins 5ml foils are great for impromptu heat of the moment occasions and for fun on the go! A little goes a long way! Skins Superslide is the ultimate 3-in-1 Silicone-based lubricant. With a myriad of uses, both in and out of the bedroom you are sure to receive value for money from the highly concentrated long-lasting and luxurious formula. Ultra long-lasting, light and silky waterproof lubricant. Non-fragranced, sensual massage lotion. Supreme skin moisturiser. Slide into someone more comfortablyb & Superslide is made from only the highest quality silicone, making it light and smooth but with all the staying power you would ever need. Superslide lubricates even underwater, so you can take it into the shower or bath for added fun! Skins Superslide contains 100% pure grade silicone lubricant making it ultra-long lasting. Silicone will not harm latex and is perfectly safe for internal use as silicone molecules are too big to enter the body through the skin or body linings. Just remember not to use silicone with silicone toys. Super concentrated: a little goes a long way. Guaranteed never sticky. Latex safe. Clear, odourless formula. The King of all lubricants, silicone-based lubes retain their lubricating properties better and longer than water-based lubricants and are highly concentrated, so a little really does go a long way. They are completely waterproof, making them ideal for us in the shower and hot tub. Also available in 4oz and 8oz bottle. Ingredients Cyclopentasiloxane, Dimethicone, Dimethiconol
