Thank you for purchasing your sex toys from Primal Pleasure!
Return and Refund Policy: At Primal Pleasure, we understand that sometimes circumstances may require a return or refund. Please review our policy below:
1. *Eligibility for Returns:* We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Since these are sex toys any item that is returned opened will NOT be eligible for return. Please make your selection carefully.
Please Note: There is NO restocking fee on returned items
2. *Initiating a Return:* To initiate a return, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com with your order number and the reason for the return. Our team will guide you through the process.
3. *Return Shipping:* Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item. Primal Pleasure is not responsible for items lost or damaged during return transit.
4. *Refund Process:* Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 14 business days.
5. *Non-Returnable Items:* For hygiene and safety reasons, we CANNOT accept opened or used items.
6. *Exchanges:* We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions on how to proceed.
8. *Cancellations:* We ship within one working day so ... Once an order is processed, cancellations may not be possible. Please review your order carefully before confirming.
9. *Contact Us:* If you have any questions or concerns regarding returns or refunds, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com . By shopping with Primal Pleasure, you agree to the terms outlined in this Return and Refund Policy. We appreciate your understanding and cooperation. Thank you for choosing Primal Pleasure for your adult product needs.
Includes: Nylon Fantasy Web 4 Adjustable Cuffs Free Satin Love Mask
Turn any bed into an instant bondage playground with the incredible Fantasy Web! This easy-to-install versatile bed restraint system is all you need to enjoy a night of fetish and fun in your own bedroom, using the bed you already own! The kit includes an adjustable nylon web, which easily adjusts to fit over any size mattress--full, queen or even king--along with four adjustable neoprene wrist and ankle cuffs. When used together, the cuffs attach to the web with small velcro loops and slide along the webbing, keeping your lover bound to the web with no way to escape. The webbing features 24 different web lines to attach the cuffs to, giving you endless possibilities for new and exciting positions you never knew were possible. Get lost in a web of desire and hope that you never get out!
The web attaches to the bed by sliding each corner loop underneath the mattress and pulling the nylon strap until it is tight. The comfortable neoprene cuffs easily adjust to fit most sizes and attach to the webbing using small velcro loops. It's perfect for beginners and those new to light bondage play and fun for everyone!
