Thank you for purchasing your sex toys from Primal Pleasure!
Return and Refund Policy: At Primal Pleasure, we understand that sometimes circumstances may require a return or refund. Please review our policy below:
1. *Eligibility for Returns:* We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Since these are sex toys any item that is returned opened will NOT be eligible for return. Please make your selection carefully.
Please Note: There is NO restocking fee on returned items
2. *Initiating a Return:* To initiate a return, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com with your order number and the reason for the return. Our team will guide you through the process.
3. *Return Shipping:* Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item. Primal Pleasure is not responsible for items lost or damaged during return transit.
4. *Refund Process:* Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 14 business days.
5. *Non-Returnable Items:* For hygiene and safety reasons, we CANNOT accept opened or used items.
6. *Exchanges:* We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions on how to proceed.
8. *Cancellations:* We ship within one working day so ... Once an order is processed, cancellations may not be possible. Please review your order carefully before confirming.
9. *Contact Us:* If you have any questions or concerns regarding returns or refunds, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com . By shopping with Primal Pleasure, you agree to the terms outlined in this Return and Refund Policy. We appreciate your understanding and cooperation. Thank you for choosing Primal Pleasure for your adult product needs.
Vive Satu Rechargeable Silicone Pulse Wave and Vibrating Strapless Strap-On
SATU is one of the most innovative vibrating strapless strap-ons currently on the marketYou can use it with your partner, while being stimulated yourself- offering the best of both worlds!With Three 10-functionNew Generation F1 Motors and its advanced technologies (All Three Motors can be Independently Controlled): One Innovative 10-function NG F1 Pulse Wave Motor for your partner, One 10-function NG F1 Vibrating Motor for Clitoral stimulation and One 10-function NG F1 Pulse Wave G-Spot Motor for you; it's sure to bring you both to maximum heights of pleasure.This means you can setup your toy with up to 1,000 distinctive settings.Made from 100% silky smooth medical-grade silicone (hypoallergenic), it is totally waterproof (IPX7), and extremely quiet at under 60db.This means you can use it wherever your heart desires!It contains a USB magnetic rechargeable lithium-ion battery, that when fully charged with its USB cable, it will provide40minutes of passionate playtime.Just plug, charge and play!When you're getting close to climax, just one-touch of the special function climax button will immediately bring all the motors to full power and, more importantly, bring both of you to an earth-shattering orgasm.All VIVE Vibrators have a full 1-year warranty to protect your investment.
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