Thank you for purchasing your sex toys from Primal Pleasure!
Return and Refund Policy: At Primal Pleasure, we understand that sometimes circumstances may require a return or refund. Please review our policy below:
1. *Eligibility for Returns:* We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Since these are sex toys any item that is returned opened will NOT be eligible for return. Please make your selection carefully.
Please Note: There is NO restocking fee on returned items
2. *Initiating a Return:* To initiate a return, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com with your order number and the reason for the return. Our team will guide you through the process.
3. *Return Shipping:* Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item. Primal Pleasure is not responsible for items lost or damaged during return transit.
4. *Refund Process:* Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 14 business days.
5. *Non-Returnable Items:* For hygiene and safety reasons, we CANNOT accept opened or used items.
6. *Exchanges:* We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions on how to proceed.
8. *Cancellations:* We ship within one working day so ... Once an order is processed, cancellations may not be possible. Please review your order carefully before confirming.
9. *Contact Us:* If you have any questions or concerns regarding returns or refunds, please contact our customer service team at primalpleasure@bdsm-gear.com OR jyednak@tampabay.rr.com . By shopping with Primal Pleasure, you agree to the terms outlined in this Return and Refund Policy. We appreciate your understanding and cooperation. Thank you for choosing Primal Pleasure for your adult product needs.
Introducing the Pivotb" Convertible Toy Mount, a versatile support product offering limitless possibilities. This innovative mount allows you to use two foams together as a toy mount or separately as a hip lift when laying flat, providing precise positioning for either yourself or your toy. Quickly secure the foam mounts together at the base with attached hook and loop straps, while anchor straps on top ensure stability and security during play. Whether you're using a wand, dildo, vibrator, or your favorite toy, the Pivotb" Convertible Toy Mount offers multiple ways to secure and position your toy for optimal satisfaction. With hook and loop compatible covers featuring zipper closure and water-resistant liners, this mount is not only convenient but also durable and easy to maintain. Compatible with the Pivotb" 3 in 1 Play-pad, this versatile accessory is perfect for solo play or with a partner, offering 180-degree toy rotation for endless exploration and pleasure. Elevate your intimate experiences and unlock new levels of excitement with the Pivotb" Convertible Toy Mount.Features:
Four webbed connection loops for restraints and physical support
Machine washable, Hook and Loop compatible exterior cover
Compact design allows for easy storage
Water resistant, machine washable interior liner
Compatible with the Pivotb" 3 in 1 Play-Pad for vibrator and dildo capabilities
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